Project Description

Preparing a business for change

Embedding Vision and Values – showing employees how they can make their mark

Canada Life had launched their employee values using a ‘finger print’ concept but engagement levels weren’t where they needed to be. We were asked to relaunch them, and to bring their values to life, clarify them, make them make sense to the audience and improve engagement. Because the finger print concept had already launched in the 5 UK locations, we needed to take a pragmatic approach so as not to cause confusion or trigger cynicism and not to reinvent the wheel.

Sometimes the right thing to do isn’t to tear everything up and start from scratch. Sometimes you just fix what’s there. So the solution was to make sense of the finger print device giving it relevance and meaning. We developed a campaign called ‘make your mark’.

By creating illustrations using new improved (human) fingerprints in a humorous and engaging way we were able to illustrate how the values would deliver the brand vision and to land very hard and direct messages about each of the 4 values – People, Excellence, Together and Integrity. We created film, a learning app, intranet site, posters, wall and site dressing and a manager’s pack that included a pack of cards, each value being a different suit and each suit describing the behaviours and attributes of the value and in each pack of cards was a card trick, and, appropriately, a maths trick to encourage interaction.

60 second film to kick off program and used in workshops and as training resource part of digital tool kit